Returns & Exchanges
We want you to love your Passion Planner, but if you are not completely satisfied, we offer a 30-day return window for items in their original, unused condition. Please note that digital downloads and personalized products are final sale.
Return Process
- 1.Check Eligibility
Ensure your planner is unused, in its original shrink-wrap, and was purchased within the last 30 days from our official store.
- 2.Start Your Request
Visit our online Returns Portal and enter your order number and shipping zip code to receive a Return Merchandise Authorization (RMA).
- 3.Package Your Item
Securely pack your item in its original packaging and attach the prepaid shipping label provided through the portal.
- 4.Receive Refund
Once our warehouse inspects and approves your return, your refund will be processed back to your original payment method within 7-10 business days.